FAQS

Have questions or need assistance? Our team is ready to help you with all your alteration and design needs.

Frequently Asked Questions

Most standard alterations are completed within 48 hours. Complex alterations or custom designs may take 1-2 weeks. Rush service is available for an additional fee.

While appointments are not required, we recommend scheduling one to ensure prompt service, especially during busy periods. For complex alterations or custom designs, appointments are required.

Bring the garment you want altered and the shoes you plan to wear with it (for length adjustments). For custom designs, bring inspiration images and any special undergarments you'll wear with the garment.

Yes, we offer pickup and delivery services within a 10km radius of our store for a small fee. Nationwide shipping is available for online orders.

Yes, our master tailors have experience with a wide range of fabrics including leather, silk, lace, and technical fabrics. Specialized alterations may require additional time and cost.
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Customer Testimonials

Prestige Alteration

""I had a vintage dress that belonged to my grandmother that I wanted to wear to a gala. The team at Prestige carefully restored it and made alterations that maintained its original charm while making it fit me perfectly. Their respect for the garment's history was truly special.""

John Doe

""The custom suit I ordered from Prestige is hands down the best clothing item I've ever owned. From the initial measurement to the final fitting, the attention to detail was remarkable. I've received countless compliments every time I wear it. Worth every penny!""

Desmond Grey

""I brought in my wedding dress for alterations just 2 weeks before my big day, and the team at Prestige worked miracles! They transformed the dress to fit me perfectly and even added some beautiful custom embroidery. The attention to detail was exceptional.""